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Membership Terms & Conditions
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membership terms & conditions
Terms and conditions of membership
Membership term Aa) "Initial term" means the full 12-month/24-month calendar period from the date you accept your membership. You will need to pay an amount for your membership, which covers the day that you join until the first of the following month, this partial month will not form part of your initial term. b) Your membership will begin on the first day of the initial term and will continue for 12/24 full calendar months. c) You can end your membership at the end of the initial term by giving at least one month’s notice in writing. The notice period will begin from the first of the month after we have received your notice. After the final payment has been made, it is the responsibility of the member to cancel the Direct Debit with their bank. If you hand your notice into the club you must get a receipt. It is your responsibility to make sure that we have received your notice. If you send your letter using the Royal Mail, we recommend that you use recorded delivery. You are not entitled to enter the club if your membership has ended. Starting your membership Ba) You will need to pay an administration fee when you join. b) You may have to pay a joining fee when you apply for membership. c) You will need to provide proof of your age or your relationship to anyone else who is applying as a linked member, to show that you qualify for any membership option you are joining. From time to time, we may ask you for updated proof that you still qualify for the membership option. d) You will need to pay an amount for your membership, which covers the day that you join until the first of the following month. If you join after the 14th of the month, you will need to pay for the rest of the current month, plus the whole of the next month. e) Your membership runs for the initial term, and then continues on a rolling basis until you end it in line with Ac. f) You must pay your membership fees annually in advance (in other words, every year for the year that follows). g) You (and all other members) must pay the relevant yearly membership and administration fee as soon as you are accepted for membership. You can pay the yearly membership fee as either one single payment or in monthly instalments. h) Monthly payments will be due on the first of each calendar month for that month. We will ask for your monthly payment around the first working day of each month. i )When you and anyone linked to your membership join, you will need to have your photograph taken. This is to allow us to check your identity when you enter the club. Membership cards Ca) We will give you and those linked to your membership a membership card that you or they must use each time you or they enter a club. We may refuse to allow membership holders to enter a club if they do not have their membership card. b) If you or anyone linked to your membership loses a membership card, we will charge you a fee of £3 to replace it. c) Your membership is personal to you and you cannot transfer it to another person. You must not lend your membership card to another person. Changing your membership D) If you change membership options, your membership payments will change to the current rates advertised for new members at the club. Changes to your monthly payments will apply from the first of the month after the change, as long as we receive notice by the 14th of the month. Other charges Ea) There may be an extra charge for a small number of facilities and services. You can get information of the current charges from the club reception. Charges may vary from time to time and from club to club. b) Members will be liable to pay third party collection charges. Using other clubs F) You can only use facilities at other clubs at off-peak times, up to a maximum of 35 visits per year. Off-peak times may vary from club to club. Guests Ga) You can introduce guests (two guests at any one time) to your club. You must sign in any guests at reception, they must fill in a pre-activity questionnaire and you must stay with them at all times. You are responsible for making sure your guests are aware of, and keep to, our rules. b) Guests who want to use facilities other than the café bar must pay the appropriate fee. Suspending your membership Ha) Only under exceptional circumstances, you will be able to suspend your membership for a fee of £5. When you apply to suspend your membership, we will ask you to give one month’s notice in writing and to pay the £5 charge. We will suspend your membership from the beginning of the month after we have received written notice and the suspension will apply for a minimum of 3 months and a maximum of 6 months. Pregnant ladies are exempt from the minimum and maximum terms. If you are linked to another member, the suspension will apply to the names stated on the letter received. b) You can suspend your membership for a single period of between three and six months within any 5 year period. c) It is your responsibility to make sure that we have received your notice. We will confirm in writing that we have suspended your membership. We recommend that you use recorded delivery or produce your receipt to prove you have sent us the notice. If your monthly payments fail Ia) If the bank returns a failed payment on your account, we will contact you by telephone and in writing about this failure. You will be advised of the failure on entry to the club and will be refused entry on further visits until the payment is made. If we continue to be unable to collect payments, we will, at our choice, either continue to apply for payment by direct debit or take all the money you owe us from your credit card account. This does not mean we will end your membership. b) Cancelling your direct debit does not mean you have given us notice to end your membership. You must give us written notice as shown in Ac. Cancelling your membership J We may cancel your membership in the following circumstances. i) If you break or repeatedly break this membership agreement or the club rules and you do not or cannot put it right within seven days of us writing to you about it. ii) If another person uses your membership card to get into the club. iii) If you or your guest use rude or abusive language or threaten or use violent behaviour at any club. iv) If you or your guest act in a way which prevents other members from enjoying the club. If we end your membership for any of these reasons, we have the right to keep a proportion of the money paid under this agreement, to cover any reasonable costs we have had to pay. We will also not grant future applications for membership to any FX Leisure Health and Fitness club and you will not be allowed to enter any club. Your responsibilities Ka) If two or more people sign the agreement, they will both be jointly and individually responsible under this agreement. b) Everyone who signs this agreement will be responsible for paying the appropriate membership subscription for all members who are linked to your membership. You are also responsible for paying any extra charges and fees which a linked member has to pay for using facilities and services not covered by your membership option. You will continue to be responsible for these payments until your link with the other member or members ceases. This agreement will be governed by English Law. The English courts will deal with any claims or disagreements under this agreement. This membership agreement, the members’ and all associated rules and regulations of membership govern the terms and conditions of your membership, how you and any linked member use our clubs, and your relationship with FX Leisure Limited. Please read these documents carefully as they affect your rights and liabilities under the law. If you have any questions, please ask a member of staff at your club. By acknowledging this agreement, you accept these terms and conditions and agree to keep to them.
Yes I accept these terms and conditions of membership
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